Privacy Policy

We collect several types of information to provide and improve our service to you:

Identity and Contact Data

This includes information provided during registration, such as your name, date of birth, and email address. We use this to verify your identity and ensure you meet the legal age requirements.

Usage and Device Data

We may collect data about how you access and use our platform, including your IP address, browser type, device identifiers, and the pages you visit. This helps us optimize our technical performance.

Transaction Data

If applicable, we collect details about payments to and from you and other details of products and services you have accessed through our platform.

Support Communications

Records of your interactions with our customer support team are maintained to help us resolve issues and improve our service quality.

We process your data based on several legal grounds, including the necessity of fulfilling a contract with you, our legitimate business interests (such as preventing fraud and improving our services), compliance with legal obligations, and, where applicable, your explicit consent.

Your information is used to:

Create and manage your account.

Provide customer support and respond to inquiries.

Ensure the security and integrity of our platform.

Monitor usage patterns to enhance user experience.

Comply with legal and regulatory requirements.

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

We do not sell your personal data. We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing or data analysis. These providers are bound by strict confidentiality agreements. Your data may be processed outside of Canada; however, we ensure that appropriate safeguards are in place to protect your information.

We implement reasonable technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

Depending on your location, you may have rights regarding your data, including the right to access, correct, or delete your personal information. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us at rolla_support@gmail.com.

This Privacy Policy may be updated periodically. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.